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If you get a chipmunk effect—the audio is played back too fast, resulting in fast, high-pitched voices—while listening to the episode in the player above, upgrading your Flash plugin may solve the problem. (Some older versions of the plugin improperly handle MP3 files that are encoded at the 16kHz bit rate used by CHRW.) Alternatively, you may wish to subscribe to the podcast or download the episode using the links below.